Returns

Return, exchange and right of cancellation
There is a 14-day full right of return on goods purchased on our webshop. The period is calculated from the day you receive your order. You bear any return costs yourself, just as the choice of carrier is your own.

It is up to Aténa Jewelery to assess the item's condition. If the item has been tested beyond what is necessary to determine the nature, characteristics and function of the item, it is considered used and of diminished value. This means that if you cancel the purchase, you will get a smaller part or none of the purchase amount back.

Return
Use our return portal for your return and to purchase a package label: https://return.shipmondo.com/atena

Right of complaint
According to the Danish Sales Act, there is a 2-year right to complain about products. Complaints apply to defects in material and/or manufacturing. Complaints must be notified to us within a reasonable time after receipt of the goods. Here, one month is considered a reasonable time, unless otherwise agreed. The complaint does not apply to errors or damage caused by incorrect operation of the product. Aténa Jewelery covers the return costs to a reasonable extent. We do not accept parcels sent on cash on delivery. Complaints or returned goods are sent to our warehouse:

Aténa Jewellery

Kirkebjerg 14 st. tv

2605 Brøndby